Got questions? We’ve got answers!
If you’re still stumped after browsing through our FAQ’s, try checking out Live. Play. Learn. or Contact Us.
to help you figure out what tonewood combination will get you the sound you want.
How do I get replacement parts for my instrument?
银河登陆网站If you need tuning machines, we ask that you send in photographs detailing the problem, as well as the date and place you purchased your instrument. If the electronics on your guitar are malfunctioning, please return to the dealer you purchased your instrument from, and have them give us a call. This is only to insure that you are within your window for warranty service. We also sell replacement tuning machines online at our shop. Please note that depending on the age of your instrument, specific parts that you request may or may not be available.
What is the optimal humidity level for my Cordoba guitar?
We recommend that you keep your guitar within a temperature range of 60 F to 85 F, and a relative humidity of 45% to 65%. Please see our section on How to Care for Your Guitar.
The top of my guitar looks like it is rippling. Is this normal?
Yes, this is normal and it’s called telegraphing! Read more about it here.
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I'm noticing some signs of humidity damage on my Córdoba...how do I rehydrate my guitar?
Córdoba Dealers & Buying a Córdoba
Can I purchase a guitar directly from you?
Unfortunately, we do not sell directly to customers at this time. We can put you in contact with your closest dealer so that you can play the guitar before purchasing. Please use our Dealer Map to find the dealer nearest you.
Which dealer in my area has the instrument I’m looking for in stock?
As dealer inventory constantly changes, it is difficult for us to determine whether or not a specific dealer has a particular item in their store. You can visit our Dealer Map to find your local dealer, and contact them for more information regarding the model you’re looking for.
How can I find out how much a certain model costs?
As we do not sell directly to customers, please contact your nearest Cordoba dealer for pricing and availability information.
I do not live in the United States. How can I get a Cordoba guitar?
A list of our international distributors is available online on our Dealer Map. Although you may not see a dealer in your particular area or country, many of these dealers distribute our products to other music stores. We recommend that you contact the nearest dealer or distributor to see if they can help you. If you are unable to find what you are looking for, we can also refer you to . They ship internationally and carry most of our products. Feel free to contact us if you are still unable to locate a dealer, or if the dealer does not have the model you’d like.
How can I become an authorized Cordoba dealer?
Please contact us with your company’s website (if you have one) and the Regional Brand Manager for your area will contact you as soon as possible.
I need a new saddle (or nut) for my guitar, how can I acquire one?
Since each Cordoba guitar is fitted with an individually crafted, custom made nut and saddle, we do not stock a standard size that can be simply dropped in any guitar. Because our guitars are each built by hand, each guitar has its own unique requirements for a perfect saddle size and shape. If a new nut or saddle is needed for your guitar, we recommend visiting one of our authorized dealers or a local repair shop where they will be happy to fit a new saddle that is perfect for your specific guitar!
(Convention of International Trade of Endangered Species) is a global organization that maintains the health of our plant’s species and ecosystems by regulating international trade of wildlife (both flora and fauna). As of January 2017, CITES determined that rosewood will be protected, requiring new certification for any product that contains rosewood. This new legislation adds complexity to manufacturing guitars that contain rosewood, increasing costs to manufacturers and consumers. So in response, we have joined many other guitar manufacturers in switching out rosewood as much as possible. We selected pau ferro as the best replacement for many of our instruments because it shares many properties with rosewood.
We guarantee that all Cordoba guitars are imported legally, complying to all CITES regulations. You don’t have to worry about CITES unless you decide to sell or trade your guitar abroad. The proper CITES certification will be your responsibility and failure to comply may lead to forfeiture and sometimes destruction of the item. You may still travel with your guitar without certification as long as it has less than 22lbs of regulated materials.
We are dedicated to providing instruments of great quality while maintaining materials that are both acceptable to the guitar market and in compliance with all CITES regulations.
银河登陆网站Expect these changes to show up in the market in the summer of 2018 (varies by model).
My coupon code does not work. What do I do?
The coupon codes are CAPS sensitive. Please try copying the coupon code exactly how it was given to you. If you still are having difficulties, please call 310-586-1180 or Contact Us. Unfortunately we are unable to retro-actively apply coupon codes to your order.
How do you handle my private information collected through the Cordoba webstore?
We do not share nor sell information collected through our webstore.
How do your orders ship?
We ship to addresses in the United States using USPS and FedEx. At the moment, this is the only shipping method that we offer.